Returns and Refund Policy
Thanks for shopping at Kickin Kolor. If you are not entirely satisfied with your purchase, we're here to help.
Returns - You have 30 calendar days to return a a non-paint item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. Paint returns must have a return authorization from Kickin Kolor. The return authorization will be provided after you contact us to let us know you would like to return the product or product(s) and the reason for the return. PLEASE NOTE: custom mixed paint colors CANNOT be returned unless there is a mistake made on our end. Contact 563-263-2803 for a return authorization for paint items.
Refunds - Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a credit to our store in the amount of the returned merchandise.
Shipping - You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. Please package your return carefully as we are not responsible for items arriving damaged.
Contact Us If you have any questions on how to return your item to us.
DO NOT SHIP BACK ANY HAZARDOUS OR FLAMMABLE GOODS ON YOUR OWN. WE WILL ISSUE A RETURN AUTHORIZATION FOR YOUR ITEM(S)